Frequently Asked Questions
Below are some questions and answers to better help you. If you cannot find an answer here, please feel free to contact us.
Is the trip canceled if it is raining?
No, usually the Caribbean weather changes quickly, and rain tends to pass quickly, followed by the usual sunny weather. We will contact you if the trip is cancelled because of dangerous weather or hazardous sea conditions.
When will the boat NOT go out?
As per Captain's prerogative, Fintastic will not go out in dangerous conditions. We will contact you if the trip is cancelled.
Are there facilities on the boat?
Yes, the Fintastic has a bathroom (head).
Do you have shade on board, and a place to get some sun?
Yes, we have both shaded and exposed areas.
What methods of payment do you accept?
We accept cash, Visa, MasterCard, and American Express. A valid credit card is required for a reservation.
Is snorkeling equipment included in price of the tour?
Yes, we provide high quality snorkeling gear for all guests. Fintastic is equipped with sanitized snorkels, masks, fins, and buoyancy compensator vests. If you already own snorkel equipment, you are welcome to bring it along.
Is a gratuity included in the price?
No, it is not included. We encourage our customers to leave a gratuity for their captain and crew.
Some of the people I'm with haven't snorkeled before, do you provide instruction?
Our tour includes a beginner’s snorkel class that is offered for novices. We also provide an in water guide that will be nearby to provide assistance and/or lead the way.
Not a strong swimmer, not a problem, we have buoyancy compensator vests available.
Do you have snorkel gear for children?
Yes, we have snorkel gear for all ages. Please let us know when making reservation the number of children in your party.
What is the minimum age for passengers on board?
We don’t have a minimum age. However, we ask that children under the age of 10 wear life jackets at all times. Fintastic is equipped with life jackets for all ages. Please let us know the number of children in your party when making your reservation.
What should we bring?
- A hat and sunglasses.
- Beach towels.
- Sun block. Severe sunburn can result from the sun's reflection off the water.
- If you are not use to boating on the ocean or are prone to motion sickness, we highly recommend that you use Motion Sickness pills or wristbands.
- A camera to capture those memorable moments.
- Your own beer or wine. Non-alcoholic beverages are provided.
- Your favorite tackle or snorkel gear (optional). Bait, tackle, and snorkel gear are provided.
- Tips for the captain and crew are welcome.
What should we not bring?
We don’t recommend bringing anything electronic that’s not waterproof. Fin Time Adventures is not responsible for lost or damaged personal items and electronics.
Where is Mosquito Pier?
Mosquito Pier is a mile-long seawall located on PR Route 200, east of Vieques Airport. Fintastic will be at the boat ramp located half way down the Pier on the left.
Where is Muelle de la Cana, "The Old Sugar Pier"?
The Old Sugar Pier is located in Esperanza, the south side of Isla de Vieques. The Old Sugar Pier is located to the far left of the Malecon, directly across from the El Blok Hotel. Fintastic will be half way down the dock on the right. We recommend you park in either of the dirt parking lots beside the beach.
Do you offer a discount for children?
Fin Time Adventures provides family friendly excursions. We provide a 20% discount for children 12 and under on all our regularly scheduled Adventures. The discount is automatically applied when booking online.